Frequently Asked Questions
Everything you need to know about shopping, delivery, and payments at Zenbu.Store.
How does Cash on Delivery (COD) work?
You place your order through the website without entering any debit/credit card details or paying in advance. When the courier rider arrives at your doorstep, you inspect the parcel and pay the total amount in cash.
Are all products 100% genuine and verified?
Yes. Every single item across our catalog is individually quality-checked at our Karachi fulfillment hub before dispatch. We guarantee zero counterfeit items, and you inspect your package upon delivery.
How long does delivery take across Pakistan?
Orders typically arrive within 6–7 working days across all cities and regions in Pakistan.
What are the shipping charges?
Delivery is completely FREE for all orders over Rs. 3,000! For orders below Rs. 3,000, a flat delivery fee of Rs. 200 is charged nationwide.
Can I order directly on WhatsApp?
Yes! You can order anytime by tapping the WhatsApp button or messaging +92 312 0813050 with the products and delivery address.